I purchased a stove and built-in oven from Bosch's official website on November 20, 2023. When the stove arrived, the built-in oven was still nowhere to be seen. It's been a staggering 46 days since the order, and the customer service has been of little help, merely creating tickets with no further action. Promises of a callback are empty, and even contacting the General Directorate yielded only another unattended ticket. The frustration is immeasurable. A renowned brand like Bosch should not leave its customers in such distress. Those considering Bosch should think twice before purchasing. No more generic responses; I need a solution. Order number: 1115108972.
I ordered the PXX875D57E induction stove from Bosch's own website on 25.05.2023. Even though 1.5 months have passed, my order has not been delivered. I called customer service many times, they always say they will check the stock and take care of it, but there is no positive result. I regret that I ...
I recently had a terrible experience with Bosch's customer service. On 28.12.2022, I purchased a Solo oven from their website and the installation was done by Bosch's own service personnel. However, when we received the oven, the part in the lower part of the oven and the baking tray were scratched ...
I recently made an order for a kettle from the Bosch online store on January 12, with order number 1112884963. It has been an unacceptable 15 days and I have yet to receive any concrete information about my order despite numerous calls to the customer service. I feel like I am constantly being stall...
I ordered this Bosch tumble dryer from their website on May 15th, 2023, and it's been like 22 days, but still no sign of it, either building it from scratch or bringing one from Germany...I've been calling and emailing them like crazy, stressing how important this is, but they keep saying they'll g...
Comments