On October 21, 2024, I purchased a Bosch brand range hood, but its ventilation system broke down on January 11, 2025. I contacted the authorized service, and a technician came to inspect it. He identified a malfunction in the touch panel and requested a replacement part. However, 22 days have passed, and the part has still not arrived, leaving me in a difficult situation. I deeply regret buying the Bosch range hood with the code DWK64PJ70T. I didn’t do thorough research before purchasing, which was my mistake, but I’m sharing this experience so others don't face the same issues. The service is completely indifferent and offers no solution. Every time I call, they simply say, "We're sorry," but nothing gets resolved. I bought Bosch products like a range hood, oven, and stove, but would I buy them again? Never. Would I recommend them? Absolutely not. I will be filing a complaint with the Consumer Arbitration Board soon.
In July 2024, I purchased a Bosch refrigerator with an extended warranty. I am still paying for it, yet only seven months later, the freezer stopped cooling properly and displayed an error. I contacted customer service, and a technician came on Friday evening. On Saturday morning, they installed a ...
On April 22, 2024, I purchased a DWK65AD20R model hood from the Bosch branch in Laleli, Yunusemre, Manisa. Since the day I bought it, the suction power has been weak, and the device has intermittently turned on and off by itself, flickering continuously. Over the past two months, this issue has beco...
I purchased a stove and built-in oven from Bosch's official website on November 20, 2023. When the stove arrived, the built-in oven was still nowhere to be seen. It's been a staggering 46 days since the order, and the customer service has been of little help, merely creating tickets with no further ...
I purchased a Bosch refrigerator in July 2024, and just seven months later, the freezer stopped cooling properly and displayed an error. I contacted Bosch customer service, and a technician connected a diagnostic machine, stating it would take 4-5 days to identify the issue. I asked what I should d...
Ever since I purchased my Bosch refrigerator, it has been constantly malfunctioning. Despite still being under warranty, I have lost count of how many times it has broken down. Each time I report an issue, Bosch service delays the process by saying they will install a monitoring device and get back...
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