Bosch Won't Process Washing Machine Extended Warranty

December 5, 2023 10:31 PM16

I bought a Bosch washing machine in July 2020, and it's giving an error during the short program. When we choose the 30-minute program, the machine switches to the longest program in the last 5 minutes. Despite several service visits, the issue hasn't been fixed. In February 2023, they called us to extend the warranty for one year, and we agreed. Now, we want to report the problem, but they say our warranty has expired. I'm currently facing a problem and I want it to be resolved.

December 7, 2023 3:01 PM (1 day after complaint)

Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you regarding your application as soon as possible. For all your applications, our Bosch Call Center is at your service 24/7 from anywhere in Turkey. Additionally, you will be contacted immediately. Thank you for your interest in our brand. Best regards, BOSCH Communication Center

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