I'm very unhappy with the lack of progress on my canceled order for a Bosch washing and drying machine, which I placed on their website more than a month ago. I called to cancel the order within half an hour of placing it. Nonetheless, despite the passage of more than a month, I have yet to receive my refund. When I contact them, I get generic responses that only serve to stall and frustrate me. This experience has strengthened my resolve to never work with Bosch again. I want my money back right away. Holding my money hostage without cause is illegal and unjust. This clearly constitutes a violation of my rights. Bosch must promptly resolve this issue and honor their obligation to refund my payment. It is critical that they address this matter as soon as possible.
I ordered a fridge and dishwasher from the Bosch website in Turkey but canceled it within 10 minutes because I chose the incorrect payment method. However, it has been three days and I have yet to receive my refund. Customer service informed me that the refund could take up to 14 days. This is an un...
I purchased a Bosch washing machine, but it turned out to be defective. Just two days after delivery, I had to call for service because the machine wasn’t cleaning clothes properly—they came out just as dirty as before. The service team initially claimed there was "no issue," causing me to lose the ...
For 20 days now, I’ve been dealing with an unresolved issue with my Bosch washing machine. Customer service has been nothing but frustrating—offering excuses, providing misleading information, and speaking rudely. They have failed to supply the necessary replacement part despite repeated attempts. ...
I bought a Bosch dryer about a month ago. I have yet to receive the machine, but I am about to pay the second installment. When I called the dealer, they said they had no idea when it would arrive. Despite having the product in their possession, the Elazig dealer insisted on recommending a higher mo...
I am absolutely furious with my Bosch washing machine! It constantly leaves detergent stains on our black clothes, and they come out with an extremely foul odor! This is utterly unacceptable for a major appliance. We called service, explained the situation, and they came, inspected it, and claimed ...
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