Since the day I bought it, my Bosch i-DOS Serie 6 washing machine hasn't given off the smell of fabric softener. The clothes look like they haven't been rinsed well when they come out of the washer. I need a solution right away. A well-known brand like this one shouldn't leave its customers without any options. It's already been a month. I'm sorry I bought it. After using it for three days, I called customer service hoping for a solution or a replacement, but they didn't help me at all. Even though we trusted the brand and the machine, those responsible should feel bad for leaving us, the customers, in the lurch. It's time for people to be responsible.
I had filed a complaint about my Bosch washing machine because it takes in fabric softener but has no scent, and the clothes have become very stiff. They replaced two parts, but my problem still persists. It has been two months since I bought the machine, and service has been coming to my home since the third day. They still insist on sending service. If it is a faulty machine, I want a return for the sake of customer satisfaction. If a newly bought machine needs a part replaced every two weeks, where is Bosch's quality? Not only has the quality disappeared, but also customer satisfaction. I absolutely do not recommend Bosch brand i-DOS washing machines to anyone. If they are going to call again to send service and try to fix the machine's problem, I absolutely do not want it. They have not been able to solve the issue in two months despite repeated inspections. Do we have to go through court to get a return? Please stand behind your product a little bit.
I purchased a Bosch 6-program dishwasher just five days ago, and I already regret it deeply. From the very first use, the machine released an intense plastic odor that filled the house—we actually thought a wire was burning. We checked everything, but found no signs of damage. The smell became even ...
I discovered that the issue with my Bosch Idos-equipped washing machine persisted after a part replacement by the service. They claimed it was a user-related problem. But then, why was the part changed in the first place? The problem began when the machine was only 3-4 months old, and I was constant...
I am absolutely furious with my Bosch washing machine! It constantly leaves detergent stains on our black clothes, and they come out with an extremely foul odor! This is utterly unacceptable for a major appliance. We called service, explained the situation, and they came, inspected it, and claimed ...
At the end of June, I noticed a water leak coming from the bottom of the detergent compartment of my Bosch I-Dos Series 6 washing machine. The issue started small, and I immediately called the authorized service. The technicians inspected the problem and confirmed that I was right, but they told me ...
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