My apartment reservation in Lisbon, Portugal through Booking.com was canceled two days before the reservation date while I was in a different country. This disruption during my vacation caused both time and financial loss. The responsible parties only refunded a portion of what I paid. I had to book a more expensive room at the last minute. When I requested a refund of the remaining amount and the difference, they did not even respond to my email. I still have no information on how they will compensate for this situation.
Despite paying in full, Booking.com canceled my hotel reservation just one day before my stay. Now, I’m left without a place to stay, and current prices have skyrocketed. The alternative accommodation they offered is €600 more expensive, and they expect me to cover the difference. How can you cancel...
I booked a hotel in Lisbon through Booking.com, with all taxes and fees included in the total price. However, upon arrival, during the automatic check-in process, I was forced to pay an additional city tax. This charge was not disclosed at the time of booking, and I had already paid the full amount,...
I made a reservation via Booking.com for New Years Eve in Paris. The property asked me to make the payment to secure the reservation, and it sounded reasonable back then so I did. The day before the check-in, and one day after the free cancellation period had finished, the property canceled the rese...
I experienced major issues with my Lisbon accommodation booked through Booking.com. Despite being promised an en-suite bathroom, I was informed on the day of my arrival that the sink was broken. Although they claimed a repairman would arrive within a day, it took two days, and the issue wasn’t resol...
I made a hotel reservation in Leiden, Netherlands through Booking.com, but when I arrived in the city, I was shocked to learn the hotel had canceled my booking without any prior notice. I was left scrambling on the day of my arrival to find a last-minute place to stay, which was extremely stressful ...
Comments