If at all possible, I really advise against BitGo. Although they handle the KYC process for the Kroll/FTX Restructuring Administration, their systems seem to be totally erratic. For months now I have been caught in a never-ending cycle of delays. Every time I contact their support team, I get the sa...
I have nowhere to turn anymore and am quite in need of assistance. BitGo seems to have totally locked me out of my own wallet and has refused to let me access my money. Now I can't even withdraw my money as they changed my wallet password without my knowledge. Their response startled me when I calle...
BitGo has caused quite a hassle for me, hence I feel driven to warn others about it. Having set up my account, I ran across problems with their two-factor authentication method, which shut me out even with the correct codes. Several times I contacted their customer service, only to be greeted with g...