I purchased and traded NAP Coin on the Bitci app, but suddenly, the coin vanished from the platform. There is no option to trade, withdraw, or access my holdings anymore.
I have reached out to Bitci support multiple times, and every time, they assure me that the issue will be resolved soon. However, nothing has changed, and they refuse to provide a clear explanation of what happened.
This is unacceptable! Where is my money? I demand an immediate resolution and full transparency regarding this issue. If Bitci wants to retain customer trust, they must restore access to NAP Coin or provide refunds to affected users without further delay!
For the past three days, I have been trying to withdraw my coins from my Bitci.com account to my wallet, but the withdrawal approval has still not been processed. This is completely unacceptable, especially for a platform that has received a Silver Award for its services. Due to ongoing maintenance...
I transferred cryptocurrency from my Bitay account to my Binance TR account, but the funds never arrived. I've tried contacting Bitay's customer service, but it's impossible to reach anyone for assistance. This has left me hesitant to sell or withdraw my remaining coins, as I fear they won't process...
I’m extremely frustrated with Bitci’s crypto trading platform. While trying to manage my assets—specifically NAP and TRY pairs—I encountered a so-called “system maintenance” message that prevented me from trading. I wasn’t able to sell or stop my losses, which caused me to take a serious financial h...
Three months ago, as a Bitmart user, I purchased Roam Coin and held it in my account. Recently, I noticed that the coin has been relisted on the platform, but to my shock, the coins I previously bought are no longer visible in my wallet. I don’t understand how this could happen. I invested my money...
I bought a coin on Bitci Exchange on January 17, and shortly after, they removed it from the list. Not only did they delist the coin, but they also won’t allow me to withdraw it. I’ve tried transferring it to another exchange, but that’s not working either. It’s been nearly 10 days now, and I urgent...
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