I’m extremely frustrated with Bitci’s crypto trading platform. While trying to manage my assets—specifically NAP and TRY pairs—I encountered a so-called “system maintenance” message that prevented me from trading. I wasn’t able to sell or stop my losses, which caused me to take a serious financial hit. This is completely unacceptable.
Even now, I’m trying to convert my USDT to TRY so I can withdraw my funds, but Bitci still claims TRY is under maintenance. This seems like more than just a coincidence—it feels intentional. It’s not just bad service, it’s obstruction.
I want to know: Where is the oversight? Is there no regulatory authority in Turkey holding these platforms accountable? Who will compensate users like me who are losing money simply because Bitci refuses to operate transparently?
I demand that Bitci lift this fake maintenance excuse immediately and allow users to access their funds and execute trades freely.
I purchased and traded NAP Coin on the Bitci app, but suddenly, the coin vanished from the platform. There is no option to trade, withdraw, or access my holdings anymore. I have reached out to Bitci support multiple times, and every time, they assure me that the issue will be resolved soon. However...
For the past three days, I have been trying to withdraw my coins from my Bitci.com account to my wallet, but the withdrawal approval has still not been processed. This is completely unacceptable, especially for a platform that has received a Silver Award for its services. Due to ongoing maintenance...
I purchased DTEC Coin on Bitci Exchange and later added more when the price dropped. This was not a pre-sale token, nor was it received for free—I bought it with my own funds. However, for no clear reason, the coin was suddenly disabled for trading while still sitting in my wallet. I have contacted...
BTCTurk is refusing to process my cryptocurrency withdrawal request, effectively holding my funds without any justification. I attempted to contact their live support and email notification system, but neither is functioning. This lack of communication and support is beyond frustrating. Am I expect...
I'm writing to say that I don't like the Bitci exchange. At 4 p.m. on March 22, 2023, I tried to move some of my cryptocurrency to my metamask wallet. But the order to move was put on hold. Even though I've emailed the support team many times, all I've gotten back are empty promises that the problem...
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