Bitci.com Withdrawal Delayed for Days – Lost Investment Opportunity
For the past three days, I have been trying to withdraw my coins from my Bitci.com account to my wallet, but the withdrawal approval has still not been processed. This is completely unacceptable, especially for a platform that has received a Silver Award for its services.
Due to ongoing maintenance on NAP Coin, I have been unable to trade during this period. Meanwhile, NAP Coin has dropped by 30%, and the SHIA Coin I intended to buy has doubled in value. Because of this, I have suffered a significant financial loss, and I want to know: Will Bitci.com compensate me for this loss?
A cryptocurrency exchange should operate efficiently and ensure that users can access their funds without unnecessary delays. This level of poor service makes me question whether Bitci.com truly deserves the awards it has received.
I expect an immediate resolution to this issue. Approve my withdrawal request and provide an explanation for these delays.
Progress
I had placed a USDT withdrawal order on the Bitci.com site, it's been exactly 38 days and it still hasn't been approved. I'm very curious about what they are waiting for. Doesn't this company have an owner or an authority? What are they trying to do? It takes them 1 minute to deposit money, but when it comes to withdrawing, they stall for months. Bitci.com, which has received the Silver award 👏👏👏👏👏 please give me my money. Compensate my loss.
Bitci.com has not been able to complete the withdrawal process, which other exchanges complete in a minute, for about a month. The 17000 USDT withdrawal order I placed from my Bitci.com account and the 2200 USDT withdrawal order that was canceled have still not been credited to my account. Despite writing hundreds of messages, the support team still needs to review and approve. Who will compensate for my losses during this time? I have submitted my complaint petition to the CMB and MASAK. If this continues, I will file a criminal complaint with the prosecutor's office.
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