Binance

30100
(27 reviews)
Write a Complaint
611 Complaints
Binance
30100
(27 reviews)
Write a Complaint

My Binance Deposit Not Reflected – Funds Missing After Bank Transfer

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İbrahim
March 08, 2025 3:33 pm
45

Binance Futures to Spot Transfer Missing $40 – No Record in Trade History

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Fatih
March 08, 2025 12:11 am
38

Binance Won’t Allow Selling of Fexr Coin After Presale

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Yusuf
March 07, 2025 11:22 pm
31

Binance Withdrawal Issue Due to Wrong Network Selection – Funds Not Received

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Gürkan
March 07, 2025 10:25 pm
62
5
Tekin is very satisfied with the result
Resolved
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Tekin
March 07, 2025 4:42 pm
61

"Thank you"

Tekin Removed the Complaint from Publication

'Binance Passkey Not Found' Error Fix Request

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Fatih
March 07, 2025 2:50 pm
59

Unable to Delete Binance Account Due to Web3 Wallet

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Burhan
March 07, 2025 12:13 pm
325
Unable to Delete Binance Account Due to Web3 Wallet

Unable to Access Binance Account for a Month – No Verification Codes Received

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Ahmet
March 07, 2025 12:39 am
58

Binance Keeps Asking for a Passkey, Cannot Access My Account

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Kutsal
March 06, 2025 11:30 pm
104

Binance Payment Issue – Unable to Add My Card for Transactions

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Tahsin
March 06, 2025 10:21 pm
293
4
Ziya is satisfied with the result
Resolved
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Ziya
March 06, 2025 8:18 pm
19
Ziya Removed the Complaint from Publication

Can't Access Binance Account After Changing Phone – Verification Issues

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Esma
March 06, 2025 6:33 pm
76
Can't Access Binance Account After Changing Phone – Verification Issues

My Gate.io to Binance Transfer Failed – 480 USDT Missing

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Furkan
March 06, 2025 12:14 pm
25

Binance FEXR Coin Not Listed – Unable to Sell or Convert

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Cabbar
March 06, 2025 11:03 am
22
5
Ali is very satisfied with the result
Resolved
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Ali
March 06, 2025 10:10 am
41
Ali Removed the Complaint from Publication

Excessive Fees on Binance Margin Trades – Losing Over 66% of Profits

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Deniz
March 06, 2025 9:01 am
22
Excessive Fees on Binance Margin Trades – Losing Over 66% of Profits

Binance Removed 130 USDT After Import Wallet Warning

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Ege
March 03, 2025 6:17 pm
23

Binance Wallet Balance Not Showing in Short Position

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Kenan
March 03, 2025 6:07 am
52

Binance Global Not Sending Verification Code to My Email

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Furkan
March 02, 2025 4:47 pm
45
Binance Global Not Sending Verification Code to My Email

Scammed on Binance Global – Sent $2,400 and Cannot Recover Funds

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Murat
March 02, 2025 1:30 am
91
Scammed on Binance Global – Sent $2,400 and Cannot Recover Funds

Binance Crypto Transfer Issue – Funds Sent but Not Received

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Yusuf
March 02, 2025 12:51 am
47

Binance Pre-Market Purchase Not Showing Price or Allowing Sale

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Ayşe
March 01, 2025 2:43 pm
18

Gate.io to Binance Transfer Failed – 8445 FET Missing

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Hakan
February 27, 2025 12:10 pm
23

Frequently Asked Questions (FAQ)

Why did my Binance verification fail?

An unstable internet connection is the most common reason for Binance account verification failure. Make sure your connection is stable. If it is stable but verification fails, it could be due to unclear document uploads. Take clear photos of your passport, driving license, or citizenship ID (depending on your country) to verify yourself successfully. Also, ensure that your documents are up-to-date and fully visible. Turn off any call blocker, antivirus, or firewall apps that might block the SMS verification code, and try voice verification if necessary.

How do I transfer from Binance?

To transfer from Binance, log in to the Binance app and select [Wallets] - [Withdraw]. Next, choose how you want to transfer (via phone number, email, or Pay ID) and enter the information accordingly. Finally, click [Send], and your transfer is complete.

Why is Binance not showing my money?

If your money is not showing on Binance, wait for the transaction to be fully confirmed by the blockchain network. Alternatively, check your deposit and withdrawal history in your Binance account. You can also recover the transaction for a fee.

Why is Binance not letting me withdraw?

If Binance is not letting you withdraw, it may be because you have breached its terms and conditions, and the company has the right to freeze your account without prior notice. Binance may also lock your account if they detect that you have violated their Terms of Use or made recent changes to your account, such as resetting your two-factor authentication or password. Violations include submitting fake documents, abusive behavior, or showing signs of being a hacker.

How do I contact Binance?

You may reach them at the Help Center on www.binance.com or use the LiveChat option available 24/7. A ticketing option is also provided via email by filling out the form at https://support.binance.us.

Brand Overview: Binance

Binance is a global cryptocurrency exchange platform operated by Binance Holdings Ltd.. Founded in 2017 by Changpeng Zhao (CZ) and Yi He, Binance has grown into one of the world’s largest crypto trading platforms by trading volume.

Contact Info

Customer support: Binance primarily provides support through its online help center and live chat system.

Support website: support.binance.com

Industry and Operations

Binance operates in the cryptocurrency exchange and financial technology industry. The platform allows users to buy, sell, trade, store, and manage digital assets across multiple blockchain ecosystems.

  • Cryptocurrency spot and futures trading
  • Crypto wallets and digital asset storage
  • Staking, savings, and yield-generating products
  • P2P crypto marketplace and fiat payment services
  • User Sentiment

    User sentiment is highly mixed, with complaints commonly focused on verification, withdrawals, account restrictions, and customer support delays.

    • Account freezes, suspensions, or locked withdrawals
    • Long identity verification and compliance review processes
    • Delayed customer support responses during urgent issues
    • Withdrawal delays or transaction processing problems
    • Concerns regarding scam tokens, phishing, and account security
    • Disputes related to P2P transactions and chargebacks
    • Unexpected liquidation or margin trading losses
    • Regulatory concerns and regional service restrictions in some countries
    • Difficulties recovering hacked or compromised accounts

    Share Your Experience

    If you’ve experienced issues with Binance, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.