On February 1, 2025, I attempted to transfer 480 USDT (BTT tokens via BEP20 network) from my Gate.io account to my Binance account. The funds left my Gate.io account, but they never arrived in my Binance wallet.
I made two transfer attempts, and both were rejected. Despite the transaction showing as completed on Gate.io, Binance did not credit the funds to my account. I have attached screenshots of the Gate.io transfer history and Binance deposit records as proof.
Here are the transaction details:
TXID: 0x36b908965ed871cdf0bef1***
Transaction Number: 71767**
I demand an immediate investigation and reimbursement of my lost funds. This issue is causing serious financial loss, and I expect Binance support to resolve it as soon as possible!
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