After my old phone broke, I purchased a new one, but I am unable to log into my Binance Global account. When I try to sign in using my Gmail address, I get a message saying, “Use the passkey from another device.” However, I cannot do this since my old device is no longer functional.
I urgently need assistance from the Binance team to resolve this issue and regain access to my account. This situation is causing significant inconvenience, and I expect prompt support to restore my account access. Binance should provide a clear solution for users who encounter such device transition problems. Please address this matter immediately.
I’m unable to access my Binance account through the mobile app on my phone. Every time I try to log in, I’m met with a message that says, “Use a passkey from a different device” or “Sign in using another method.” I don’t understand what this means, and there’s no clear alternative to proceed. As a r...
I am unable to log in to my Binance account on both the app and website. Each time I try, I encounter a "No passkey" error with a message advising me to use a different device, which doesn’t help at all. This issue has persisted, and I’m extremely frustrated. I’ve tried troubleshooting, but nothing ...
I’ve been unable to log in to my Binance Global account since I changed my phone. Although I updated the two-factor authentication settings, I keep receiving the error message stating that my email or phone number is already in use. It’s been three days, and I still can’t access my account. I even ...
I am unable to access my Binance Global account, and I keep receiving a "log in from another device" warning. No matter what I do, I cannot bypass this issue. Even when I try to reset my password, I get the same error message, preventing me from regaining access. I have tried multiple times on diff...
Hello, I’m experiencing a problem with my Binance passkey. When I attempt to log in on my computer, a passkey notification appears on my phone, but I still receive a “no passkey” error. This issue has locked me out of my account for two days, and despite visiting the Binance Support page, I haven’t ...
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