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Cannot Access Old Binance Account or Create a New One Due to ID Conflict

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Mustafa
February 23, 2025 8:05 pm
43

I previously created a Binance account and successfully made transactions. However, my phone broke, and I had to get a new phone and a new email. Unfortunately, I do not remember the email or password associated with my old account.

When I tried to create a new Binance account, I received an error stating that my national ID is already in use. This means I cannot access my old account nor register a new one, leaving me completely locked out of the platform.

I have searched for assistance, but no support has been helpful so far. Binance, I need immediate help to regain access to my account or remove my ID from the system so I can create a new one. Please resolve this issue as soon as possible!

Mustafa
Mustafa
March 02, 2025 12:08 am

They were concerned, the problem was solved.

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