A long time ago, I opened a Binance account and later closed it. It’s been quite a while since then, but now I want to reopen an account and start using the platform again. However, when I try to register, Binance notifies me that my identity information is already in use.
I tried using the "Forgot Password" feature, hoping to reset it and recover my old account, but I never receive the password reset email. I’ve checked my inbox, spam, and junk folders—there’s nothing. This leaves me in a frustrating loop: I can’t open a new account because my ID is already registered, and I can’t access the old account because the system won’t send the reset email.
I’m extremely disappointed with the lack of support and clear options for resolving this. Binance, if you’re going to store user identity information long after account closure, then you need to provide a functional and responsive account recovery process.
I have been unable to access my Binance account because I forgot my password. I tried to reset it multiple times, but the password reset email never arrives in my inbox. I have attempted this several times over a long period, yet I still cannot log in. Even today, I tried again, but nothing has cha...
I previously created a Binance account and successfully made transactions. However, my phone broke, and I had to get a new phone and a new email. Unfo...
I’m trying to log into my Binance Global account, but I’m unable to proceed because it’s still linked to an old phone number from a year ago, and I don’t remember my password. When I select "Forgot Password," the verification code is sent to my old phone, which I no longer have access to. Attemptin...
I am unable to verify my Binance account because my ID number was previously used for another Binance account. This issue has persisted for four years. I initially entered my ID details into an older Binance account, but I no longer have access to that account due to changes in my phone number and t...
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