Binance TR Transfer Completed but No BTC in Global Account

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Yavuz
November 13, 2025 11:40 pm
57

On November 13, 2025, at 20:07, I transferred 0.00116824 BTC from my Binance TR account to my Binance Global account with the transaction ID 1fa60530259d4a4eb2baa354d45d0ef3. I completed the transfer by correctly entering my own Binance Global BTC wallet address. Although the transaction was marked as successfully completed on the Binance TR side within a short time, several hours have passed and the BTC balance still has not appeared in my Binance Global account.

When I contacted Binance TR customer service, they told me the transaction was completed successfully and that the funds had already been sent out. However, I cannot reach Binance Global since they do not have live support, and my issue remains unresolved. I tried restarting the app and logging back into my account, but nothing changed. I did not receive any error messages during the transfer, and no fees were deducted. This is my first time making this type of transfer, and I have never encountered a similar issue before. Both of my accounts are registered in Istanbul, Türkiye.

I request that the transfer be credited to my Binance Global account as soon as possible and that my grievance be resolved.

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