Binance Fails to Update Phone Number for Two-Factor Verification

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Mehmetcan
January 12, 2:54 am
11

I have been unable to log into my Binance account for a long time due to a SIM card change. The two-factor authentication codes are still being sent to my old phone number, which prevents me from accessing my account. I was last able to log in without any issues about 7–8 months ago, but after changing my phone number, my account became completely unusable.

I tried contacting Binance support via email regarding this issue, but I have not received any response to date. I cannot trade, view my balance, or change my security settings, which has caused significant inconvenience.

I request that Binance update the two-factor authentication on my account to my new phone number and provide the necessary guidance so that I can urgently regain access to my account.

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