Beymen sells defective products! On 13.03.2023, I bought the Marc Jacobs brand Snapshot Mink color bag and wallet for 15,600 TL. A few months later, the yellow metal on the hanger and the brand mark on the bag became toxic and their colors changed, so I returned the product for examination on 14.11.2023. Since it is a product that I have used with pleasure, I stated that if it is not the same model and the same color, I would like it to be replaced with different colors. As a result of their inspection, they stated that they do not have the same product in stock and you can exchange the product, but you have to pay a difference of 7000 TL. Even though the same product is available in different colors in their stores, if you do not buy it, they said that we can refund the money on the date you purchased it. Since I did not want to pay extra money, I had my money refunded. I have a complaint against them. A company we trust is deceiving its customers by selling defective goods. Don't buy a bag from beymen by paying wasted money
In June 2024, I purchased a mink Bottega bag from Beymen store on June 26 and paid ₺179,950 for it. I used the bag no more than 10 times, yet within approximately 2–3 months the leather began to peel. For a product in this price range and segment, this situation surprised and deeply disappointed me....
I bought a Stella Mccartney bag from Beymen store in Turkiye on 30 January 2024. After 8-9 use, the bag had a peeling off which was assessed by Beymen to be a fault from the customer. I use it in my daily life and any small impact even should not cause such a damage on high end brand's bag. regardle...
Exactly one year ago, I purchased a white Alexander McQueen bag from Beymen, which was claimed to be made of genuine leather. The bag was kept in our wardrobe, untouched, for an entire year. After using it for the first time just a month ago, yellow discoloration started to appear. There was no cont...
I bought a Beymen-branded bag through the Beymen app, and the zipper broke after only a few months of use. On July 17th, I sent the product for inspection, and it arrived at Beymen's center on July 19th. Despite the fact that it has been over two and a half months since the inspection, there has bee...
I deeply regret purchasing a coat from Bershka. Within less than a month, the coat changed color twice. Initially, I thought the issue was caused by my bag and contacted the Mall of Istanbul branch. However, they dismissed my concerns, saying there was nothing they could do. After much effort, I man...
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