I deeply regret purchasing a coat from Bershka. Within less than a month, the coat changed color twice. Initially, I thought the issue was caused by my bag and contacted the Mall of Istanbul branch. However, they dismissed my concerns, saying there was nothing they could do. After much effort, I managed to remove the stains and bought a new bag from Stradivarius, only for the green stains to reappear today.
I have two other light-colored coats in my closet that remain perfectly fine, yet this Bershka coat seems to discolor on its own. This experience has left me extremely disappointed. I regret buying it and expect Bershka to address this issue promptly.
I purchased a coat from the Bershka store at Istanbul Cevahir Mall approximately 2.5 to 3 months ago. I have worn the coat no more than three times in total, and I have never washed it. Despite this very limited use, severe pilling has appeared on the sleeves, shoulders, and many other areas. For a ...
I purchased a jacket from Bershka a year ago but didn’t wear it until recently when the weather got colder. After wearing it for barely a week, the jacket’s leather started peeling off like flakes. Despite taking good care of it, the quality turned out to be extremely poor for a brand like Bershka. ...
I purchased two pairs of linen pants from Bershka, and this is the condition they’re in after less than two months. I’ve worn each pair less than ten times, yet both have torn in the exact same spot, making them unwearable. When I went to the store to ask for a replacement or refund, I was told that...
Bershka did not accept the return of the coat even though it was not the customer's fault. Although I wore the product very little, it pilled excessively, and it looks bad because of the pilling. They claimed it was the customer's fault, which felt unfair considering how careful I was with it. I mad...
I deeply regret purchasing from Bershka. I bought a pair of pants from the Ankara/Kentpark store, and in a short time, the side pockets tore, and the front areas became pilled and deformed. When I returned to the store to address the issue, they dismissed me, claiming it was "user error" and offered...
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