I want to explain in detail a serious issue I experienced on the Betwinner website. My user ID is 672302*** and coupon ID is 69397165657. I placed my bet at 20:00 with a stake of ₺1,100, but by 20:17 the coupon was changed to ₺9,100, which was my entire balance. At the time of placing the bet, the match was in the 14th minute, and when the coupon was changed, it was the 32nd minute. Goals were scored in the 32nd and 37th minutes, with the halftime score at 1-1. The option I bet on was “first half under 1” with odds of 1.67, which was still available in the 14th minute when I placed the bet. However, at the exact 32nd minute, when a goal was scored, the coupon amount suddenly changed to ₺9,100, as if I had wagered my entire balance. My phone was on the table at that time while I was in the kitchen, so I made no action myself. When I returned, my balance was zero. I also find it illogical that odds of 1.67 for “first half under 1” would still be open at the 32nd minute right when the goal occurred. Normally, these odds should have been closed by then. I have screenshots showing the exact times the bet was placed and changed. I want an explanation of how this happened and how my coupon could have been altered. Do you have a convincing defense to restore my trust? Why should I continue playing on this site? I expect clear answers to my questions, the resolution of this issue, and the return of my ₺9,100 balance.
On September 5, 2025, I placed a bet of ₺1,100 on the Betwinner website at the 14th minute of a match. My choice was First Half Under 1 Goal with odds of 1.67. Everything was normal when I placed the bet. But later, at the 32nd minute, exactly when a goal was scored, my bet was mysteriously changed....
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