My Experience with BetterMe's Monthly Charges

Marc
Marc
BetterMe
February 19, 2024 2:27 AM2,742

I enrolled in a trial with BetterMe, but they kept charging me on a monthly basis after that. Their customer service quickly addressed the problem. They were very caring, and understanding, and provided helpful suggestions. Even though there was a small issue, their outstanding assistance transformed my annoyance into contentment. Thank you, BetterMe, for your exceptional help.

BetterMe
February 28, 2024 3:28 PM (9 days after complaint)

Hello! Thank you for your feedback. We are glad that we have found a proper solution for you. Kind regards, Team Betterme

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