BetterMe Saved My Life

profile
March 01, 2024 12:53 am
2,037

After signing up for a trial with BetterMe, I noticed they continued to bill me monthly. However, their customer service promptly resolved the issue with great care and understanding, offering useful advice. Despite the initial hiccup, their exceptional support turned my frustration into satisfaction. I extend my gratitude to BetterMe for their outstanding assistance.

March 01, 2024 10:03 am (9 hours after complaint)

Hello! Thank you for your feedback. We are always happy to fix any issues, and we are glad that we have found a proper solution for you. We would also appreciate it if you rate the solution process in the survey :) Kind regards, Team BetterMe

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

My Experience with BetterMe's Monthly Charges

profile
February 19, 2024 2:27 am
2,742
5
Софія is very satisfied with the result
Resolved

BetterMe Trial Membership Scam

profile
Софія
February 07, 2024 8:57 pm
3,210

BetterMe Trial Charge Complaint

profile
Rasoarisoa
May 08, 2024 8:23 pm
896

BetterMe Charged Me After I Canceled My Subscription and Deleted the App

profile
February 05, 2025 12:26 pm
135
Report a Similar Issue