5
Resolved

Can't Download BetterMe App!

March 8, 2024 4:56 PM1,279
Esma's Thank You Message
Omg thank you soooo much for noticing me and fixing the problem 🥳 Now I know the app is real (going to test it asap😁!!) and the customer support is one of a kind! So professional, quick and at the same time super friendly. Very much appreciate it❤️

Hello, I made the money transaction but I can not download the program. I tried to contact the support team via email and did not get any answer from them for one day so far. And I really want to start using my program! Please do something otherwise, I will tell everyone that this is not a real app!

March 8, 2024 7:28 PM (2 hours after complaint)

Hello! Unfortunately, we couldn't find your request via email. While sending a request via email, every customer received an automated reply with a 7-digit ID number. Please provide us with this number in reply to this comment. It will help us find your request to analyze the situation and check what we can do to fix the whole confusion. Kind regards, team BetterMe

Esma
March 8, 2024 7:45 PM

866**74

March 8, 2024 7:47 PM

Thank you for the update! We have sent you a reply earlier today. Please check your inbox (as well as the spam folder), and let us know if everything works after following the instructions. Kind regards, team BetterMe

Esma
March 8, 2024 8:14 PM

Omg thank you soooo much for noticing me and fixing the problem 🥳 Now I know the app is real (going to test it asap😁!!) and the customer support is one of a kind! So professional, quick and at the same time super friendly. Very much appreciate it❤️

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