5
Resolved

Can't Log My Food And Access My BetterMe Plan

March 8, 2024 12:57 AM1,613
Ayşe's Thank You Message
Thank you for quick response, I've logged into the app!

They helped me last time and gave me 3 months of access, but I can't log my food because it asks me to pay. I tried to log out and log back in, but my password didn't work. The reset password link doesn't work either. I need assistance, but they stopped replying to my emails. My ID is 8618305.

March 8, 2024 1:00 AM (2 minutes after complaint)

Hi! We've reset your password for you and sent you the instructions to log into the app. Please let us know if there is anything else we can assist you with. Kind regards, team BetterMe

Ayşe
March 8, 2024 1:03 AM

Thank you for quick response, I've logged into the app!

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