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BetterMe Unauthorized Charge – Money Taken Without My Consent

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February 11, 2025 2:28 pm
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I have no connection to BetterMe, yet last night at 22:39 and 22:40, two separate unauthorized charges were made from my account, totaling 1,699₺. How is it possible that my account details were accessed and money was taken without my permission?

This is completely unacceptable and unethical. I demand an immediate refund, as this money was meant for my child’s hospital expenses. I need this issue resolved urgently and expect a swift response. If this is not rectified immediately, I will take legal action and report this fraudulent transaction to the necessary authorities. BetterMe must stop charging users without consent!

February 13, 2025 1:29 pm (1 day after complaint)
February 13, 2025 4:20 pm

Hello! Your request has been reviewed and addressed appropriately. Please check your email inbox. If you have any other questions or requests, we are ready to assist you. Sincerely, BetterMe Team

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