BetterMe Credit Card Payments Without Any Subscription

February 16, 2024 1:52 PM3,106

I am deeply troubled by recurring charges from BetterMe despite not being a subscriber. Monthly deductions of funds from my credit card have left me frustrated and concerned. I urgently seek a resolution to cancel this subscription and obtain a refund. The perplexing aspect is that I have no recollection of providing my credit card details to BetterMe. Any assistance to rectify this matter promptly would be greatly appreciated.

February 28, 2024 5:12 PM (12 days after complaint)

Hello! Seems that your subscription wasn't canceled. Please reach us and provide us with a screenshot or ID of your review, or provide us with the 7-digit ID of your request if you have already contacted us, and we'll give you the most effective solution to your concern. Kind regards, Team BetterMe

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