On August 11, 2025, I transferred ₺1,750 to my Bets10 account using my Yapı Kredi Bank credit card. However, even after two full days, the funds have still not been credited to my account. When I log in, there is no record of the transaction—no movement history, no notification, nothing.
I contacted customer support, and they claimed that the deposit was not made to their account. This explanation makes no sense because I accessed the same official Bets10 site I have always used. The site’s address, interface, and appearance were exactly the same, so it’s impossible that I mistakenly deposited to a fake or incorrect site. I have the transaction reference number, and my account username is m***********@gmail.com.
I am requesting that my ₺1,750 deposit be immediately credited to my Bets10 account. If this issue is not resolved promptly, I will stop using the platform altogether. I expect Bets10 to take responsibility, investigate the transaction, and ensure my funds are applied without further delay.
I’ve had serious issues with both deposits and withdrawals on Bets10. On October 23, 2025, at 11:44 PM, I requested a $144 withdrawal to my Yapı Kredi Bank account via bank transfer. However, even after more than 24 hours, the amount still hasn’t been credited to my account. When I contacted custome...
On June 10, 2025, I submitted a ₺5000 withdrawal request from my Bets10 account. Although the platform claims that withdrawals are processed within 72 hours, three full weeks have passed and the money has still not reached my bank account. I contacted customer service multiple times via live chat a...
I am writing regarding a serious problem I experienced with a fast deposit to my Bets10 account. On 01.12, I made a fast deposit of ₺20,000, but this amount has still not been credited to my Bets10 balance. The money was withdrawn from my side, yet it never appeared in my Bets10 account. After notic...
On February 26, 2025, around 22:12, I made a ₺3000 deposit on Bets10, but the funds never appeared in my account. The amount was successfully deducted...
On 29 August, I deposited ₺1200 into my Bets10 account (registered under g*************@hotmail.com**) using the bank transfer method. The money was successfully withdrawn from my bank account, and I have the transaction ID: 337900396 as proof. However, despite waiting a long time, the deposit has s...