Bets10 Wrongly Settled My Bet As Lost

I placed a bet on the Club Brugge - Barcelona football match on Bets10 with bet slip number 160340485802571776. Yesterday, one day ago, the wrong result was applied due to a "statistical error." My bet result was evaluated based on data from Opta, the statistics provider, and the result was incorrect. When I contacted customer service, I received only a standard response saying, "The statistical data was correctly determined based on the information received from Opta," without any solution. While the winnings of users in Turkey who placed the same bet were paid, my bet was settled as a loser. I request that my bet result be corrected and the amount I should have won be credited to my account.