Betpark Refused to Pay My Bonus Winnings and Reset My Balance to Zero

I played both slot and other games on the Betpark platform under the username Smttt442. On Saturday, October 18, 2025, I won an incredible ₺1.5 billion using a trial bonus provided by the site. However, when I tried to withdraw my winnings, Betpark refused to pay me, offering no valid explanation — only vague excuses such as “same IP address usage.” Shortly after, my balance was completely reset to zero.

I later found out that this isn’t an isolated case — many other users have faced the same issue, where the site simply refuses to pay out winnings. I was not allowed to withdraw my money in any way, and customer service provided no help whatsoever.

I am filing this complaint against Betpark for its unfair practices. I demand that my winnings be paid in full and that steps be taken to prevent others from suffering similar losses. I urge authorities to investigate this situation and hold the platform accountable.