Betandyou Bonus Not Credited Despite Meeting Wagering Requirements
I’ve been playing on Betandyou for 4-5 years, and on October 25, 2024, I deposited 600₺. As per the offer requirements, I completed the 3x wagering requirement (1,800₺) and even had an additional 800₺ left unwagered. Despite completing these conditions, the Thursday bonus I’ve received for years was not credited to my account.
When I reached out to Live Support, I was kept waiting for a long time and then dismissed without any real help. This experience has been frustrating and disappointing, especially as a long-time customer. I’m requesting Betandyou to review and resolve this issue by crediting the bonus earnings as expected.
Dear Player, Thank you for sharing your feedback. We understand your concerns regarding the differences in odds and the potential impact on your experience. Transparency and fairness are core values of Betandyou, and we take any feedback suggesting otherwise very seriously. If there are unresolved issues, we kindly ask you to contact our support team. Best regards, Betandyou Team
