Bershka did not accept the return of the coat even though it was not the customer's fault. Although I wore the product very little, it pilled excessively, and it looks bad because of the pilling. They claimed it was the customer's fault, which felt unfair considering how careful I was with it. I made my return request just a month after receiving it, so it is impossible for the coat to have gotten into this condition in such a short time. I could not wear it after it reached this state. Additionally, the fabric quality was poor, and it is disappointing to have paid so much money for a coat made of a fabric that pilled so much.
I purchased a jacket from Bershka a year ago but didn’t wear it until recently when the weather got colder. After wearing it for barely a week, the jacket’s leather started peeling off like flakes. Despite taking good care of it, the quality turned out to be extremely poor for a brand like Bershka. ...
I purchased a coat from the Bershka store at Istanbul Cevahir Mall approximately 2.5 to 3 months ago. I have worn the coat no more than three times in total, and I have never washed it. Despite this very limited use, severe pilling has appeared on the sleeves, shoulders, and many other areas. For a ...
I deeply regret purchasing a coat from Bershka. Within less than a month, the coat changed color twice. Initially, I thought the issue was caused by my bag and contacted the Mall of Istanbul branch. However, they dismissed my concerns, saying there was nothing they could do. After much effort, I man...
I deeply regret purchasing from Bershka. I bought a pair of pants from the Ankara/Kentpark store, and in a short time, the side pockets tore, and the front areas became pilled and deformed. When I returned to the store to address the issue, they dismissed me, claiming it was "user error" and offered...
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