I placed an order from Bershka on 25 February to be delivered to Ankara Keçiören. In this order, I purchased a leather jacket and a V-neck grey blouse with the order number 40353396064. However, although the system shows that the order was delivered on 27 February, no product has been delivered to me and nothing has been received at my address. I wrote to Bershka via WhatsApp about this situation but I have not received any response yet and my problem is still unresolved. I am unable to find out where my products are even though the status is marked as delivered. I request that my order be urgently investigated, that the leather jacket and V-neck grey blouse be resent to my address, or, if this is not possible, that my payment be fully refunded.
I ordered one leather jacket via the Bershka mobile application on 07.11.2025. My order number is 40338915902 and my delivery address is Balıkesir Ban...
On October 7, 2025, I placed an order from Bershka’s online store for an oversized faux leather blazer (0653867760503) and two short-sleeve crewneck t-shirts. My order number is 40326481448, and I paid a total of $112. The system shows that my order was delivered on October 13, 2025, but no package ...
I placed an online order from Bershka on 30.11.2025 for 1 pair of jeans and 1 sweater, to be delivered within 14 days to Istanbul, Esenyurt. Despite the estimated delivery time having passed, my order has still not been delivered. The order number is 40255074105. When I contacted Bershka via WhatsAp...
On 26 November, I purchased a brown leather jacket with fur details in size M from Bershka’s website using the guest checkout option. I paid ₺2,090 by credit card for this order, and my order number is 40253989979. Although I received an order confirmation message and have my order number, more than...
On 27 November I placed an order via the Bershka mobile application for a sweatshirt and a scarf, and paid the full amount by credit card. I live in Türkiye. According to the information in the app, the order was supposed to be delivered on 01/12/2025, but as of today it still appears as “being prep...
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