On September 10, I canceled my order number 40321838712 from Bershka’s online store. Even though 20 days have passed, the refund has still not been credited to my credit card.
During this time, I contacted customer service and even provided the reference number from my bank, but I have not received any update or resolution.
I kindly request that my refund be deposited into my account as soon as possible.
I canceled my Bershka order (40177831549) right after purchasing it on August 29th, but I still haven’t received my refu...nd. When I contacted Bershka, they said the delay was due to my bank, but that doesn’t make sense to me. Normally, when I cancel orders or process refunds, the money is quickly cre
I ordered a top from Bershka on October 3, and it still hasn’t arrived. My order number is 403258668764, and it’s been o...ver a month now. The delay and lack of communication are unacceptable, and the customer service has been disgraceful. I received a message a few weeks ago stating that delivery was
I placed an order with Bershka on September 5, 2024, but for some unknown reason, my order was canceled after I had alre...ady paid for it. Despite the cancellation, I haven’t received a refund, and I’m unable to contact Bershka customer service for any updates. This is extremely frustrating, and I hav
I canceled my Bershka order before the product was even delivered, yet my refund still hasn’t been processed. I’ve been ...trying to contact customer service, but it’s completely impossible to reach anyone. The support line either doesn’t connect or keeps me waiting without a response. It’s unacceptab
On July 17, 2025, I initiated a return for all the items I purchased from Bershka’s online store (Order No: 40229586605)..., with a total refund amount of $83. However, since my credit card was canceled, I realized that the refund never reached my account. It’s been about three months, and I’m still wa
