I have been using Bepanthol diaper cream for a long time, but this time it was different. The consistency was more liquid and lumpy, resembling curdled milk, and the colour was noticeably whiter. Usually, it has a thicker consistency, doesn't flow easily, and has a slightly yellowish hue; I'm confused. Should I be concerned about the product that expires in 2026, or is it not authentic? I have concerns. I purchased the product in two 100-gram packages from the Merrly seller on Hepsiburada, and both packages were identical.
On August 10, 2025, I experienced an issue with the Bepanthol Derma Hand and Face Cream that I purchased from Narecza. The product’s expiration date is 01/2026, and the batch number is 2301393. When I first opened the cream, I didn’t notice any pleasant scent, but over time I began to detect an unpl...
I bought Bepanthol Baby Diaper Rash Cream from the official Bepanthol seller on Trendyol, expecting the same quality and results I’ve trusted for a long time. But this time, it was a complete disappointment. Not only did the cream fail to prevent my baby’s rash—it actually made it worse. My baby’s s...
On April 7, 2025, I placed an order on Trendyol for Bepanthol facial cleansing gel and cream, clearly selecting Bepanthol as the seller. After the payment was processed, I received the invoice and noticed that the product was actually shipped by a company named Afilli Kozmetik, not Bepanthol. This i...
My baby is 9 months old, and since birth I have only used Bepanthol Baby Diaper Rash Ointment. Until now, we never had any problems—the product always worked very well. However, I recently bought a new 100g tube and used it for the first time on September 30. When I used it again on October 2, even ...
On September 13, 2025, I purchased Bepanthol Hand and Face Skin Care Cream from Logo Pharmacy. I used the product regularly, morning and evening, for about two weeks. Within a short time, the scent of the cream changed drastically, developing an unpleasant, chemical, sour odor. Additionally, the tex...
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