On March 23 at around 8:30 PM, I transferred ₹150 from my Airtel Payments Bank account to a BDG account (BDG account 150). The amount was successfully debited from my Airtel Payments Bank account, and the transaction status shows as completed.
However, BDG claims that they have not received any payment from my side. I contacted BDG customer support, but they repeatedly stated that no payment was received, even though the money has clearly been debited and transferred to their account.
I also contacted Airtel Payments Bank customer support, and they confirmed that the transaction was successful and that the funds were transferred. As a result, I am stuck between these two parties while my money is missing. BDG is not providing proper support to resolve the issue, which makes the situation feel unreliable and unsafe for users.
I request a detailed investigation of this transaction and appropriate action so that my money can be traced and this issue can be resolved. I also request that steps be taken to prevent similar problems for other users.
On March 22, 2026, at around 6:15 PM, I used PhonePe to transfer ₹2,000 from my Airtel Payments Bank account to my BDG account. However, the amount has still not been credited properly. The money has already been deducted from my side, but it is not showing in my BDG account. I contacted customer s...
I deposited a total of ₹800 into my BDG game wallet via Paytm, but the amount has not been credited to my game wallet balance. On February 9, 2026, I deposited ₹500, and on March 13, 2026, I deposited ₹300. Both Paytm transactions show as successful, and I have screenshots of the payments. My regis...
I am writing regarding a withdrawal issue I experienced with BDG Game. On 19/03/2026 at 18:05:28, I requested a bank transfer withdrawal of 4,400 to my Airtel Payments Bank account, whose account number ends with 1119. In the BDG Game system, the withdrawal status is shown as “complete,” but the mon...
On February 17, I made a payment of ₹1,000 through PhonePe by scanning a QR code to deposit money into my BDG Win game account. The amount was successfully debited from my Airtel Payments Bank account. However, even after seven days, the funds have still not been credited to my BDG Win game balance....
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