For the past week, I have been unable to use the Azar app on my iPhone 6s. Each time I log in, I receive the error message: “Connect to the Internet.” The problem continues no matter what I try. I have already deleted and reinstalled the app, restarted my phone, and even switched between different Wi-Fi and mobile data connections, but the error remains the same every time.
Because of this issue, I am also unable to contact Azar customer support from within the app since it does not load properly. I am using the most up-to-date version of the app and logging in with my Google account. On top of this, I have made in-app purchases, yet I am unable to use the service I paid for.
It is unacceptable for a paid user to be locked out of the app for a full week without a working support channel. I request that Azar fix this connectivity error immediately and ensure the app functions smoothly again on iPhone 6s devices.
I also expect compensation for the service I paid for but could not use due to this ongoing problem.
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