Axa Insurance Claim Ignored - No Response, No Resolution
Why did Axa acquire Groupama if they have no intention of following up on matters? I filed a claim with Groupama Insurance on February 11th, but I am still waiting for a resolution. I'm unable to get in touch with anyone, as nobody is responding and there's nobody available to have a conversation with. If this keeps up, I won't be insuring anything with these companies in the future. If this situation continues for an extended period, I will terminate the agreement and pursue legal measures.
The complaint reflected through your website by Mr. Ş. has been taken into consideration by our Company. Further information on the matter will be provided. Best regards, AXA SİGORTA A.Ş. Customer Complaint Management
I hope the response is not automated. The compensation receipt has arrived; I will convey my thanks once the payment is received...
The complaint reflected through your site by Mr. Ş. has been taken into consideration by our Company. Additional information regarding the matter has been provided via email. Sincerely, AXA SİGORTA A.Ş. Customer Complaint Management
