Austrian Airlines lost my luggage twice on separate trips, any tips to handle this?

If Austrian Airlines lost your luggage on separate trips, the key is to handle each case formally and methodically, because repeated incidents strengthen your position but only if they’re documented correctly.

Always file a Property Irregularity Report (PIR) at the airport before leaving baggage claim and keep the reference numbers, baggage tags, and boarding passes for every trip.

For each delay or loss, track the bag online using WorldTracer, follow up regularly, and keep receipts for essential purchases like clothing and toiletries, which are reimbursable.

If a bag is missing for 21 days, it’s legally considered lost and you can claim compensation under the Montreal Convention.

Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.