Audible Account Security Breach Triggers $250 in Fraudulent Gift Purchases

I have been experiencing a serious security problem with my Audible/Amazon account for about a week. Every day, gift memberships are being sent to others using different credit cards through my Audible/Amazon account and email address, c**********@gmail.com. The transactions have reached a total amount of approximately $250. Even though the payments do not appear to be drawn from my own card, I am concerned about my account security and extremely disturbed by this situation since all these transactions are occurring under my name and email address.

I spoke with customer service regarding the matter, and they simply told me to change my account password. Despite changing my password, the issue persisted, and the gift membership dispatches did not stop. I have only one Audible/Amazon account and no other accounts exist, so it is clear that the problem originates from this account.

To protect my account and personal data, I demand a detailed investigation of all unauthorized transactions made through my account, an immediate stop to these gift membership transactions, and all necessary technical measures taken regarding my account security. Additionally, I request that my account be re-secured if necessary, and that clear, understandable information be provided to me to ensure I do not face a similar issue in the future.