How can I restore an ASUS laptop to factory settings if it is not working properly?

On ASUS laptops, restoring the system to factory settings can be done using the built-in Windows recovery tool or through the ASUS Recovery feature (if supported by the model).

The easiest method is to open Windows Settings, go to Update & Security, and select Recovery. Under Reset this PC, choose Keep my files — this resets the system while preserving personal data, but removes installed programs, drivers, and custom settings.

If Windows does not boot, use the ASUS Recovery key. On many models, this is the F9 key, which should be pressed immediately after turning on the laptop. A recovery menu will appear, allowing you to choose between a reset with file retention or a full factory reset.

Before starting, it is important to back up your data to an external drive, especially if the system is unstable — errors may lead to data loss.

If recovery cannot be completed due to errors or missing recovery partitions, this may indicate a corrupted system partition, SSD issues, or the effects of a BIOS update — in such cases, professional service diagnostics are required.

A properly performed recovery restores the ASUS laptop to a stable state and resolves most software-related issues.