Nebula.com Charges Unauthorized $66 Fee on Ziraat Bank Debit Card
On July 12, 2026, during the late-night hours, an unauthorized POS transaction of $66 was processed on my Ziraat Bank debit card without my knowledge or consent. The transaction details list nebula.com as the merchant. This amount represents roughly three days of my income, and it was taken from my account without my awareness.
As soon as I noticed the transaction, I called Ziraat Bank customer service. I was merely told that I needed to freeze my account, with no solution or guidance provided regarding the unauthorized charge or the refund of my money. I have suffered a financial loss both due to this unauthorized charge and the inadequate information and lack of support provided to me.
I demand an urgent investigation into this unauthorized POS transaction under the name of nebula.com, a thorough review of how it occurred on my card, and the immediate refund of the $66 to my account. I request that my grievance be resolved promptly and that I be provided with written updates regarding the status of this investigation.
