In March 2024, I purchased two pairs of Asics running shoes, trusting their reputation for quality. I used both pairs equally and as intended, but one pair started showing significant wear. The fabric at the back of the right shoe’s collar tore, and I noticed the same issue beginning on the left shoe.
I immediately contacted the authorized distributor, Marlin Spor, and sent the shoes with a detailed explanation of the problem. Within a week, they returned the shoes with a letter stating that the issue wasn’t a manufacturing defect. This response is unacceptable. If this isn’t proof of poor quality, what is? How could I have caused this damage intentionally?
The visible wear and tear on both shoes clearly indicate a defect. Asics failed to stand behind their product, and the claim wasn’t properly reviewed. I won’t be purchasing from them again and will stick to global brands that value their customers. Asics, you need to address this issue and take responsibility for the quality of your products!
I purchased two pairs of Asics running shoes in March 2024 directly from the official authorized distributor, www.asics.com.tr. One of the shoes developed a tear in the ankle area on the back of the right pair, and I noticed a small opening forming on the left pair as well. I sent the defective pair...
Three months ago, I bought a pair of Asics shoes from Marlin Spor. Shockingly, the shoes started cracking after just one month of light use. We’re talking about a fabric shoe—how does fabric even crack? Since then, I’ve spent two full months trying to get a refund or a replacement. They took the sho...
I purchased a pair of Asics sports shoes on February 24, 2024, expecting quality and durability. However, in less than a year, the inner lining started tearing, despite the fact that I did not wear them daily. I sent them in under warranty, but Asics refused to acknowledge the issue, claiming it wa...
I bought a pair of Asics shoes, and after a short time, the inner lining tore on one shoe, while the other is about to rip as well. I sent them back for a warranty claim, but Asics refused to acknowledge a manufacturing defect and rejected my request. This is now the second time I’ve experienced the...
On March 17, 2025, I purchased a pair of Asics shoes with high expectations, largely based on the brand’s reputation and its claims of using premium materials. Today, I was shocked to discover that the front inner side of the shoe is already torn and deformed—and it hasn’t even been that long. What’...
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