I purchased six pairs of glasses for myself and my family from Atasun Optik in one transaction. Among them, my Armani Exchange sunglasses and prescription glasses developed wear on the rubber parts of the frames. I ordered replacement parts from the Bandırma store, but when I took my sunglasses for a frame replacement, I noticed significant damage to the lenses. I believe this was caused by the spray they used for cleaning.
Even though I replaced the prescription lenses in 2023 at an additional cost, the store claimed there is no warranty on lenses or replacement parts. They told me I would need to pay an extra ₺4,000 to replace the lenses and ₺500 for lens insurance.
I’ve already paid for frame and lens replacements twice, which cost me more than buying new glasses. Despite this, my Armani Exchange sunglasses are now unusable. Due to the unprofessional attitude at the Bandırma branch, I will never purchase from Atasun Optik again and will advise everyone I know to avoid them. Atasun Optik, I demand accountability and a resolution for this unacceptable service.
I purchased a pair of Miu Miu sunglasses from Beymen at İzmir İstinyePark, expecting top-tier quality for the premium price I paid. Unfortunately, the product didn’t even last six months. The arm of the sunglasses literally melted—yes, melted—within just a few months of use. I treat my accessories w...
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I ordered Miu Miu sunglasses directly from their official website, shipped by the İstinye Park branch, and they arrived damaged! When I opened the carefully packaged box, I found the sunglasses already broken, with the arm completely detached. Even more frustrating, they included the tiny screw and ...
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