I've been using an Ariston Genus One combi boiler for a year now, and it's been giving me the same error message (5p3, 5p6, gas relay control error) since the beginning. I've called the technical service multiple times, but they've always told me it was a temporary error. However, after doing some research, I discovered that this is actually a chronic problem with Ariston boilers. Even though I've had it repaired, the same issue keeps coming up. The technical service still can't seem to find a permanent solution to this problem. What can I do to fix this issue for good? I've already had enough stress and I don't want any more.
I've been using the Ariston Alteas One fully condensing combi boiler, and I called for a service appointment before the warranty expired in September 2023. When I asked about extending the warranty, both the service team and customer support said it couldn't be done. I've now encountered the gas val...
We bought an Ariston combi boiler two years ago. The boiler is showing errors 5p3, 5p6, and 530. We've been trying to reach customer service since 02.04.2025. If we manage to get through, which is rare, they just keep redirecting us from one place to another. They give us numbers, and the people who...
When the ignition (sp3) warning is received, an Ariston brand combi boiler automatically turns off. I have to reset it, and this will happen anywhere from 4-5 times a day on average. The unfortunate reality is that the technical support team is unable to figure out what the issue is and can only spe...
As with every year, my Viessmann boiler is causing issues once again. Previously, I had to replace the boiler’s control unit, and now, once again, it’s failing to heat the water. Viessmann boilers seem to consistently have problems, particularly with water heating, and this recurring issue has becom...
I bought a Buderus boiler three years ago, but it has been faulty ever since. Despite the service's repeated assertions of an electrical malfunction, I am an electrical technician and know that this is not the root cause of the problem. I live in a 46-unit building with other residents who have Bude...
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