I've been using the Ariston Alteas One fully condensing combi boiler, and I called for a service appointment before the warranty expired in September 2023. When I asked about extending the warranty, both the service team and customer support said it couldn't be done. I've now encountered the gas valve error twice in the last week. What's perplexing is that the last maintenance service was only a month ago. I'm frustrated by this situation; these mistakes happen out of nowhere, and I'm not to blame. If the boiler fails before the winter season even begins, it is your service team's responsibility to come out and replace the necessary parts. I'm looking for a solution to this problem, which is causing me significant inconvenience, and I'm also concerned about the quality and support of the Ariston Alteas One.
We bought an Ariston combi boiler two years ago. The boiler is showing errors 5p3, 5p6, and 530. We've been trying to reach customer service since 02.04.2025. If we manage to get through, which is rare, they just keep redirecting us from one place to another. They give us numbers, and the people who...
I've been using an Ariston Genus One combi boiler for a year now, and it's been giving me the same error message (5p3, 5p6, gas relay control error) since the beginning. I've called the technical service multiple times, but they've always told me it was a temporary error. However, after doing some r...
I bought a Buderus boiler three years ago, but it has been faulty ever since. Despite the service's repeated assertions of an electrical malfunction, I am an electrical technician and know that this is not the root cause of the problem. I live in a 46-unit building with other residents who have Bude...
We purchased the Buderus Logamax Plus in December 2022, and after just one year, it started displaying error code 224, preventing us from using hot water. The company directed us to their service team, and we were initially told to "reset" the system whenever this issue occurred, which worked tempor...
I've been a Vaillant customer for over a decade, and I've had their 296 WUV condensing boiler in my home since 2012. Despite my efforts to keep the warranty active since then, I recently encountered a frustrating situation. My previous warranty expired on August 22, 2022, but before that date, I not...
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