Arcelik Altus ALK 1270 Air Conditioner Won't Arrive
I purchased an Altus ALK 1270 air conditioner from the Arçelik employee portal on June 18, 2024. Despite being told on July 10, 2024 that the product was shipped, I have not received it. My repeated attempts to contact customer service have gone unanswered. Arçelik's failure to deliver the product and provide adequate customer service is unacceptable. I demand immediate action to resolve this issue, either by delivering the air conditioner or providing a full refund.
Dear Customer, First of all, thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. We kindly request that you convey any information, suggestions, opinions, and solution requests regarding our products and services to us primarily through the channel. As the Arçelik family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Arçelik Customer Communication Center
