Arçelik Washing Machine Operating For Hours

profile
Serkan
March 05, 2024 8:38 pm
16

Five months back, I purchased a washing machine from Arçelik. After only a few months of using it, it began to sound like a construction machine. Jumping ahead to the present, we turned on the machine at 2 AM, went to sleep, and found it still running at 8 AM, making noise and not using detergent from the dispenser. The room was a disaster with water all over the place. We disconnected it, but it continued to operate! We were completely surprised and confused. After like 10 minutes, it finally stopped. Is this how a new product is supposed to act? I even made a video to back it up since no one would believe us otherwise.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

My Arçelik Washing Machine Extends Cycle Time to 3.5 Hours Without Reason

profile
Cemalettin
December 06, 2024 11:53 pm
-

Arçelik 9103 D 9 kg Washing Machine Generating A Disturbing Noise

profile
November 27, 2023 12:56 am
8

Arçelik Washer Dryer Runs Non-Stop

profile
May 07, 2024 10:21 am
13
5
Derya is very satisfied with the result
Resolved

Arçelik 10120mxs Washing Machine Spin Cycle Not Working Properly

profile
November 12, 2025 1:17 pm
100
"From the day my problem started, my interactions with Arçelik customer service have always been positive. First of all, I would like to thank them very much. Also, the authorized service at Soyak Emar in Istanbul is amazing. They solved my problem and gave approval—thousands of thanks to the authorized service there. However, the authorized service in Istanbul Ataşehir is quite inconsiderate, uninterested, and does not even take into account the directions from customer service. They responded to me by saying, 'There is no problem with your machine, we are not coming, just so you know,' and they do not care about the customer at all. It is an authorized service that does not add value to the Arçelik brand. Fortunately, my problem was solved with the Soyak Emar service. I would like to thank the Arçelik customer representatives for their patience and understanding in helping me get through this period calmly and for their close attention to my problem. If all your authorized services focus on solving problems rather than creating them like your Soyak Emar service, we would all be satisfied. Thank you, Soyak Emar Arçelik."
Report a Similar Issue