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Arçelik Appliances Constantly Failing

Arçelik Appliances Constantly Failing
Arçelik Appliances Constantly Failing
Arçelik Appliances Constantly Failing
Arçelik Appliances Constantly Failing
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Zeynep
Zeynep
Arçelik
May 26, 2024 3:26 PM16

I'm experiencing persistent issues with my Arçelik appliances, and the service team is constantly at my house, but they can't seem to fix anything. When I spoke with a representative from the Sultanbeyli branch, a man rudely told my spouse, "You'll just have to wait," before abruptly hanging up. Despite having a valid warranty, no one is helping us. I even mentioned that I have a small child at home, but we continue to be ignored. To top it off, they hung up on me. I will be reaching out to all relevant authorities to seek justice for this poor treatment.

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Sevim
Sevim
Arçelik
February 10, 2024 8:56 AM19

"You are responding with an automatic message, but there is neither anyone interested nor any support I see in this matter. The appointment time is given as between 17:00 and 19:00, but they call me at 10:00 saying they are coming. If the appointment time is not going to be followed, why is an appointment time given? And then, with a rude tone, they say they can't come again today. They have so many service centers, but if the service is incompetent, even if they open 100 service centers, it is still useless."