Brand Overview: Arattai
Arattai is a cross-platform instant messaging and communication application developed by the software company Zoho Corporation. Soft-launched in early 2021, the app was introduced as a homegrown, privacy-focused alternative to global messaging giants, targeting the Indian market.
Contact Info
Email: [email protected]
Phone Number: There is no dedicated customer support phone number publicly available for Arattai. Customer service and technical support are managed exclusively through email and in-app feedback forms.
Industry and Operations
Arattai operates in the digital communications and social networking industry, offering Voice over IP (VoIP) and instant messaging services. The platform is designed to provide an ad-free environment for personal and group communication across mobile and desktop devices.
- One-to-one messaging and large group chats
- Voice and video calling
- Media, document, and live location sharing
- Social features including broadcast channels, stories, and polls
User Sentiment
Overall user sentiment reflects growing frustration, as many users feel the platform struggles to compete with the stability of established messaging apps. Despite initial interest in a domestic alternative, everyday users frequently encounter technical limitations and operational bugs that hinder the communication experience.
- Frequent app crashes and slow message delivery
- Poor audio and video call quality, including noticeable lag
- Unreliable connectivity and performance drops during high traffic periods
- Lack of clear transparency regarding default end-to-end encryption for basic text chats
If you have experienced issues with Arattai, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.