My Package Was Not Delivered Despite SMS Confirmation by Aras Kargo

The package I am expecting from Moda Vizyon was handed over to your company on 24/03/2025, yet today is 07/04/2025 and I still have not received it. The package contains a textile sales product, and since it has not arrived, I am unable to offer it to customers, resulting in financial loss with each passing day. I am seriously being victimized due to Aras Kargo's negligence. I request that my package be found and delivered to me immediately, or that my financial loss, including the impact of the delay, be fully compensated. I am expecting an urgent response from you regarding this matter. Unfortunately, it seems that if I don’t write or call, you wouldn’t even care.


On June 24, 2025, I was informed that my shipment had been dispatched around 11:30 AM. However, it was not delivered on the stated date. Similarly, on June 25, 2025, I received a message around 12:00 PM indicating that the package would be delivered within two hours. Despite these notifications, the...

A file (containing Power of Attorney) was sent to me by the insurance company to be delivered via Aras Cargo on 03.06.2025. Your courier jammed the cargo that came to me into the door of another address and left it at another address without informing me, without getting any signature or delivery co...
The product I purchased on N11 was handed over to Aras Kargo by the seller on November 25, 2024. On November 26, it was delivered by the Aras Kargo İzmir Serinkuyu branch to an unknown person and address without using a delivery code. When trying to call the phone numbers associated with the Serinku...
Comments